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Privacy Policy

 ·  Euphorya Design

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Cookies & Analytics
  4. Data Protection
  5. Third-Party Services
  6. Your Rights
  7. Contact Us

Euphorya Design ("we", "us", or "our") operates euphoryadesign.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Contact Forms

When you fill out a contact or inquiry form on our website, we collect the information you voluntarily provide, which may include:

  • Your name
  • Email address
  • Business name or website URL
  • Nature of your inquiry or project details

This information is used solely to respond to your inquiry and discuss a potential engagement.

Email Communications

If you contact us directly via email or subscribe to receive updates from us, we collect and store your email address and any information you include in your message. We do not add you to any mailing list without your explicit consent. You may opt out of any email communications at any time by replying with an unsubscribe request.

Automatically Collected Information

When you visit our website, certain technical information is automatically collected, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and referral source

This data is collected in aggregate form and is used to improve our website's performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Communicate regarding your project, deliverables, and invoices
  • Send relevant updates about our services (only with your consent)
  • Improve and optimise our website based on usage data
  • Comply with applicable legal obligations

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies & Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse how visitors interact with our site. We use analytics tools (such as Google Analytics) to understand traffic patterns and page performance.

Analytics data is collected in anonymised, aggregated form and is not linked to personally identifiable information. You can opt out of analytics tracking by:

  • Adjusting your browser's cookie settings
  • Using a browser extension such as the Google Analytics Opt-out Add-on
  • Enabling "Do Not Track" in your browser settings

For full details on the cookies we use, please refer to our Cookie Policy.

4. Data Protection

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include:

  • Secure HTTPS encryption on all pages
  • Limiting access to personal data to authorised personnel only
  • Using reputable third-party platforms with their own robust security practices

While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but will notify you promptly if a data breach affecting your information occurs.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

5. Third-Party Services

We use a number of trusted third-party services to operate our business. These services may process your data in accordance with their own privacy policies:

  • Stripe — payment processing. Stripe handles all payment transactions; we do not store your card details. Stripe Privacy Policy
  • Google Analytics — website analytics and usage data. Google Privacy Policy
  • Google Fonts — typography loaded from Google's servers. Google Privacy Policy
  • WhatsApp / Telegram — client communication platforms operated by Meta and Telegram respectively. Please refer to their respective privacy policies.
  • Canva — design delivery platform. Files are shared via Canva's platform. Canva Privacy Policy

We are not responsible for the privacy practices of these third parties and encourage you to review their respective policies.

6. Your Rights

You have the right to:

  • Access — request a copy of the personal data we hold about you
  • Correction — request that we correct any inaccurate or incomplete information
  • Deletion — request that we delete your personal data, subject to certain legal obligations
  • Objection — object to the processing of your personal data for direct marketing purposes
  • Withdrawal of consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at the details below. We will respond within 30 days.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:

  • Email: [email protected]
  • Website: euphoryadesign.com
  • WhatsApp: Available via the link on our website

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

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